Support
Services Overview
Services Overview
At Aloka, we make communicating with us easy. One toll-free number—888.782.5652—is all you need to resolve any of your service and support needs.
Select a service for detailed information about our service and support options.
Learn more about:
On-site Service
Aloka provides on-site service with our dedicated group of strategically located and highly experienced professionals. On-site service is provided 24 hours/day, 7 days/week. It is available during the initial warranty period or as part of a comprehensive service agreement.
Aloka also offers very competitive hourly rates for service on systems not covered by one of our many service programs.
Call us, toll-free, at 888.782.5652 for on-site service.
Technical Support
Aloka provides technical support through our highly trained and experienced service support team.
Call us, toll-free, at 888.782.5652 for technical support.
Replacement Parts
As the original manufacturer of the instrumentation, Aloka field personnel also have access to a full range of items to support your system. To service your needs quickly, Aloka maintains a full stock of parts available for immediate shipment. You also have the option to purchase new replacement parts or re-conditioned parts, which offer a significant cost savings. Both types are backed with our performance warranty.
Call us, toll-free, at 888.782.5652 for service.
Technical Training
Aloka offers you technical training seminars on our current line of products. Seminars cover overall operation, features/benefits, signal flow, and calibration. Seminars are held on a regularly scheduled basis at our Wallingford, CT. facility. You also receive comprehensive technical documentation to use as a reference. Tuition fees are nominal.
For schedules and fee information call 888.782.5652.
Extended Warranties/Service Agreements
Aloka offers a broad range of extended warranty/service agreement programs designed to meet the specific needs of our customers. These programs provide both flexible support and billing options.